Happiness can be defined, in part at least, as the fruit of the desire and ability to sacrifice what we want now for what we want eventually.

The only person over whom you have direct and immediate control is yourself. The most important assets to develop, preserve and enhance, therefore, are your own capabilities. And no one can do it for you. You must cultivate the habit of leadership effectiveness for yourself - and doing so will be the single best investment you will ever make.

There are three constants in life... change, choice and principles.

The role of the leader is to foster mutual respect and build a complementary team where each strength is made productive and each weakness irrelevant.

Most learning is social, or what I call the cultural DNA. Everyone knows that word of mouth advertising is the best advertising. That's social learning.

The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. This literally turns a failure into a success.

The more authentic you become, the more genuine in your expression, particularly regarding personal experiences and even self-doubts, the more people can relate to your expression and the safer it makes them feel to express themselves. That expression, in turn, feeds on the other person's spirit, and genuine creative empathy takes place, producing new insights and learnings and a sense of excitement and adventure that keeps the process going.