The world has entered an era of the most profound and challenging change in human history.

You can retire from a job, but don't ever retire from making extremely meaningful contributions in life.

You can't live principals you can't understand.

Little kindness and courtesies are so important. In relationships, the little things are the big things.

When the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.

You always reap what you sow; there is no shortcut.

It is one thing to make a mistake, and quite another thing not to admit it. People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake.