Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.

Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.

An empowering mission statement has to become a living document, part of our very nature, so that the criteria we've put into it are also in us, in the way we live our lives day by day.

Most learning is social, or what I call the cultural DNA. Everyone knows that word of mouth advertising is the best advertising. That's social learning.

Public behavior is merely private character writ large.

We can never really change someone; people must change themselves.

To change ourselves effectively, we first had to change our perceptions.