Life is a mission, not a career.

Leadership is a choice, not a position

The enemy of the "best" is often the "good."

If you don't have confidence in the diagnosis, you won't have confidence in the prescription.

The real beginning of influence comes as others sense you are being influenced by them - when they feel understood by you - that you have listened deeply and sincerely, and that you are open.

I love interaction with audiences. If were my choice, I would spend most of my time interacting with audiences. Walking around and asking them to challenge me.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.