Life is a mission, not a career.

Seek first to understand, then to be understood.

Empathy takes time, and efficiency is for things, not people.

Principles are guidelines for human conduct that are proven to have enduring, permanent value.

Trust is clearly a key competency. A competency or skill that can be learned, taught, and improved and one that talent can be screened for.

Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.

While we cannot always choose what happens to us, we can choose our responses.