We often get so busy "sawing" (producing results) that we forget to "sharpen our saw" (maintain or increase our capacity to produce results in the future).

We are not animals. We are not a product of what has happened to us in our past. We have the power of choice.

We are limited but we can push back the borders of our limitations

While you can think in terms of efficiency in dealing with time, a principle-centered person thinks in terms of effectiveness in dealing with people.

Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.

I think the most significant work we'll do in our whole life, in our whole world is done within the four walls of our home.

Win-win is a belief in the Third Alternative. It's not your way or my way; it's a better way, a higher way.