An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.

To Retain those who are present, be loyal to those who are absent.

True effectiveness is a function of two things: what is produced (the golden eggs) and the producing asset (the goose).

One of the best ways to educate our hearts is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves.

The need to leave a legacy is our spiritual need to have a sense of meaning, purpose, personal congruence, and contribution.

When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.

We can't live without eating, but we don't live to eat.