The ability to manage well doesn't make much difference if you're not even in the right jungle.
Stephen CoveyWhen we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
Stephen CoveyPerhaps the most important vision of all is develop a sense of self, a sense of your own destiny, a sense of unique mission and role in life.
Stephen Covey