If there's one thing that's certain in business, it's uncertainty.

Vision is about more than just getting things done, accomplishing some task, achieving something; it is about discovering and expanding our view of others, affirming them, believing in them, and helping them discover and realize the potential within them-helping them find their own voice.

Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems.

The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.

Frustration is a function of our expectations, and our expectations are often a reflection of the social mirror rather than our own values and priorities.

It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.

It's incredibly easy to get caught up in an activity trap, in the busy-ness of life, to work harder and harder at climbing the ladder of success only to discover it's leaning against the wrong wall. It is possible to be busy - very busy - without being very effective.