"You can buy a person's hand, but you can't buy their heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his his resourcefulness."

Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.

There is so much we can do to render service, to make a difference in the world - no matter how large or small our circle of influence.

One of the best ways to educate our hearts is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves.

Our behavior is governed by principles. Living in harmony with them brings positive consequences; violating them brings negative consequences.

The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, 'Wrong jungle!' ... Busy, efficient producers and managers often respond ... 'Shut up! We're making progress!'

Improve relationships with others by assuming that they can hear everything you say about them