What does it matter how much we do if what we're doing isn't what matters most?
You can't change the fruit without changing the root.
Reducing children to a test score is the worst form of identity theft we could commit in schools.
Paradigms are powerful because they create the lens through which we see the world.
Quality relationships are built on principles, especially the principle of trust.
Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.