Satisfied needs do not motivate. It's only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival - to be understood, to be affirmed, to be validated, to be appreciated.

As you care less about what people think of you, you will care more about what others think of themselves.

The person who is truly effective has the humility and reverence to recognize his own perceptual limitations and to appreciate the rich resources available through interaction with the hearts and minds of other human beings.

Accountability breeds response-ability.

Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Your power to choose your direction of your life allows you to reinvent yourself, to change your future, and to powerfully influence the rest of creation.