Frustration is a function of our expectations, and our expectations are often a reflection of the social mirror rather than our own values and priorities.
Stephen CoveyAn effective goal focuses primarily on results rather than activity. It identifies where you want to be, and, in the process, helps you determine where you are. It gives you important information on how to get there, and it tells you when you have arrived. It unifies your efforts and energy. It gives meaning and purpose to all you do.
Stephen CoveyWin-win is a belief in the Third Alternative. It's not your way or my way; it's a better way, a higher way.
Stephen Covey