You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say “no” to other things. And the way you do that is by having a bigger “yes” burning inside. The enemy of the “best” is often the “good.

There's no better way to inform and expand you mind on a regular basis than to get into the habit of reading good literature.

When you listen with empathy to another person, you give that person psychological air.

Nothing tastes as good as thin feels.

If we keep doing what we're doing, we're going to keep getting what we're getting.

I am fortunate to have a very helpful team that enables me to spend time doing things that are important but not necessarily urgent. People who have no such team need to also make these larger decisions so that they can cheerfully say No to that which is urgent but not important.

When you have a challenge and the response is equal to the challenge, that's called 'success'. But once you have a new challenge, the old, once-successful response no longer works. That's why it is called a 'failure'.