We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.
Stephen CoveySelf-awareness involves deep personal honesty. It comes from asking and answering hard questions.
Stephen CoveyEmpathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.
Stephen Covey