Principles are deep fundamental truths... lightly interwoven threads running with exactness, consistency, beauty and strength through the fabric of life.

What you do has far greater impact than what you say.

I don't read blogs but occasionally people tell me about what they contain, and I do take questions that come from blogs.

I love interaction with audiences. If were my choice, I would spend most of my time interacting with audiences. Walking around and asking them to challenge me.

The person who is truly effective has the humility and reverence to recognize his own perceptual limitations and to appreciate the rich resources available through interaction with the hearts and minds of other human beings.

Some people achieve the top of the ladder and only then realise it was standing against the wrong wall.

When the trust account is high, communication is easy, instant, and effective.