If we spend most of our time concerned about things we cannot truly directly influence, what we can influence will be reduced. If we spend our energies on those things over which we can expect positive results, we will expand our influence.

Basing our happiness on our ability to control everything is futile.

When we say that leadership is a choice, it basically means you can choose the level of initiative you want to exercise in response to the question, ‘What is the best I can do under the given circumstances?’

Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for.

If we do not teach our children, societ will. And they-and we-will live with the results.

We're constantly making choices about the way we spend our time. The issue is not between the good and the bad, but between the good and the best. So often, the enemy of the best is the good.

Most learning is social, or what I call the cultural DNA. Everyone knows that word of mouth advertising is the best advertising. That's social learning.