The person who is truly effective has the humility and reverence to recognize his own perceptual limitations and to appreciate the rich resources available through interaction with the hearts and minds of other human beings.

We are free to choose our actions, . . . but we are not free to choose the consequences of these actions.

If two people have the same opinion, one is unnecessary. ... I don't want to talk, to communicate, with someone who agrees with me; I want to communicate with you because you see it differently. I value that difference.

There's strong data that, within companies, the No. 1 reason for ethical violations is the pressure to meet expectations, sometimes unrealistic expectations.

As we create synergy among the roles of our lives, there's more of us to put into the time we have.

Without exception, empathy is always appropriate.

Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.