People don't listen to understand. They listen to reply. The collective monologue is everyone talking and no one listening.

It is extremely ironic that the more we care about what people think about us the less we care about people, and the less we care about what people think about us the more we begin to care for others

Almost every significant breakthrough is the result of a courageous break with traditional ways of thinking.

An abundance mentality springs from internal security, not from external rankings, comparisons, opinions, possessions, or associations.

Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.

Reducing children to a test score is the worst form of identity theft we could commit in schools.

People and their managers are working so hard to be sure things are done right, that they have hardly have time to decide if they are doing the right things.