The great contributors in life are those who, though afraid of the knock at the door, still answer it.

Wisdom is your perspective on life, your sense of balance, your understanding of how the various parts and principles apply and relate to each other.

More essential than working on attitudes and behaviors is examining the paradigms out of which those attitudes and behaviors flow.

It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.

You basically get what you reward. If you want to achieve the goals and reflect the values in your mission statement, then you need to align the reward system with these goals and values.

The key to the ability to change is a changeless sense of who you are, what you are about and what you value.

If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.