The key to the ability to change is a changeless sense of who you are, what you are about and what you value.
Stephen CoveyEveryone chooses one of two roads in life - the old and the young, the rich and the poor, men and women alike. One is the broad, well-traveled road to mediocrity, the other road to greatness and meaning.
Stephen CoveyWhen we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
Stephen Covey