In the absence of wake-up calls, many of us never really confront the critical issues of life.

While I believe in the power of positive thought, I do not believe that you or I can simply psyche ourselves into success or peace of mind.

It is extremely ironic that the more we care about what people think about us the less we care about people, and the less we care about what people think about us the more we begin to care for others

As human beings, we are responsible for our own lives. Our behavior is a function of our decisions, not our conditions. We can subordinate feelings to values.

By behaving in ways that build trust with one, you build trust with many.

Fundamentally, we are a product of choice, not nature (genes) or nurture (upbringing, environment).

When the trust account is high, communication is easy, instant, and effective.