When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

The key to growth is to learn to make promises and to keep them.

As we make and keep commitments, even small commitments, we begin to establish an inner integrity that gives us the awareness of self-control and the courage and strength to accept more of the responsibility for our own lives. By making and keeping promises to ourselves and others, little by little, our honor becomes greater than our moods.

If you don't let a teacher know what level you are -- by asking a question, or revealing your ignorance -- you will not learn or grow

Life is not accumulation, it is about contribution.

Principles are natural laws that are external to us and that ultimately control the consequences of our actions. Values are internal and subjective and represent that which we feel strongest about in guiding our behavior.

The great contributors in life are those who, though afraid of the knock at the door, still answer it.