Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

Real excellence does not come cheaply. A certain price must be paid in terms of practice, patience, and persistence - natural ability notwithstanding.

If you don't know yourself, if you don't control yourself, if you don't have mastery over yourself, it's very hard to like yourself, except in some short-term, psych-up, superficial way.

Peace of counscious is greater than peace of mind. Peace of mind is more externally oriented. Peace of consciousness is when you know you have been honest in all your business dealings.

Inevitably, anytime we are too vulnerable we feel the need to protect ourselves from further wounds. So we resort to sarcasm, cutting humor, criticism - anything that will keep from exposing the tenderness within. Each partner tends to wait on the initiative of the other for love, only to be disappointed but also confirmed as to the rightness of the accusations made.

Communication is the most important single activity of man.

Paradigms are powerful because they create the lens through which we see the world.