Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

If you want to have a more pleasant, cooperative teenager, be a more understanding, empathic, consistent, loving parent. If you want to have more freedom, more latitude in your job, be a more responsible, a more helpful, a more contributing employee.

Seek to understand rather than be understood.

Leadership is communicating people's worth and potential so clearly that they come to see it themselves.

To Retain those who are present, be loyal to those who are absent.

Perhaps the greatest role of parenting, more than directing and telling children what to do, [is] helping [children] connect with their own gifts, particularly conscience.

Make specific appointments with yourself to work on goals, and treat an appointment with yourself as you'd treat an appointment with anybody else.