We immediately become more effective when we decide to change ourselves rather than asking things to change for us.

The ability to subordinate an impulse to a value is the essence of the proactive person. Reactive people are driven by feelings, by circumstances, by conditions, by their environment. Proactive people are driven by values - carefully thought about, selected and internalized values.

Habit is the intersection of knowledge (what to do), skill (how to do), and desire (want to do).

You can't be successful with other people if you haven't paid the price of success with yourself.

All things are created twice. There's a mental or first creation, and a physical or second creation to all things

All the well-meaning advice in the world won't amount to a hill of beans if we're not even addressing the real problem.

The deepest hunger of [a child's] human heart is to be understood, for understanding implicitly affirms, validates, recognizes and appreciates the intrinsic worth of another.