Strategy is important, but trust is the hidden variable. On paper you can have clarity around your objectives, but in a low-trust environment, your strategy won't be executed.
Stephen CoveyIf I really want to improve my situation, I can work on the one thing over which I have control - myself.
Stephen CoveyWe see the world, not as it is, but as we are -- or, as we are conditioned to see it. When we open our mouths to describe what we see, we in effect describe ourselves, our perceptions, our paradigms.
Stephen Covey