Remember, technology is a great servant, but a terrible master.

We all go through stages. Concerns about appearances, making good impressions, being popular, comparing yourself to others, having unbridled ambition, wanting to make money, striving to be recognized and noticed and trying to establish yourself, all fade as your responsibilities and character grow.

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Independent will is our capacity to act. It gives us the power to transcend our paradigms, to swim upstream, to rewrite our scripts, to act based on principle rather than reacting based on emotion or circumstance.

What you do has far greater impact than what you say.

It is futile to put personality ahead of character, to try to improve relationships with others before improving ourselves.

But until a person can say deeply and honestly, "I am what I am today because of the choices I made yesterday," that person cannot say, "I choose otherwise.