But borrowing strength builds weakness.

Trust is a competency. It's something you can get good at. It's a strength you personally, and your team and your company can master. Being good at it will elevate every other strength you have.

Principles are the simplicity on the far side of complexity.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.

Our character is basically a composite of our habits. Because they are consistent, often unconcious patterns, they constantly, daily, express our character.