In order to have influence, you have to be influenced.
Trust is the glue that holds everything together.
Without exception, empathy is always appropriate.
In this knowledge-worker age, it's now increasingly tied to doing well in school so you can get into better grad schools so you can get better jobs - so the pressure to do well is really high.
To Retain those who are present, be loyal to those who are absent.
Be proactive. Ask yourself, "Are my actions based on self-chosen values or on my moods, feelings and circumstances?"