To achieve goals you've never achieved before, you need to start doing things you've never done before.

Creating and integrating an empowering personal mission statement is one of the most important investments we can make.

Being proactive is more than taking initiative. It is recognizing that we are responsible for our own choices and have the freedom to choose based on principles and values rather than on moods or condition. Proactive people are agents of change and choose not to be victims, to be reactive, or to blame others.

All broken relationships can be traced back to broken agreements

In this knowledge-worker age, it's now increasingly tied to doing well in school so you can get into better grad schools so you can get better jobs - so the pressure to do well is really high.

Passion is the fire, enthusiasm and courage that an individual feels when she is doing something she loves while accomplishing worthy ends, something that satisfies her deepest needs.

Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.