You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.
Stephen CoveyTo receive gratitude with grace is a form of gratitude by itself, and not always an easy art to master.
Stephen CoveyIneffective people live day after day with unused potential. They experience synergy only in small, peripheral ways in their lives. But creative experiences can be produced regularly, consistently, almost daily in people's lives. It requires enormous personal security and openness and a spirit of adventure.
Stephen CoveyIt takes courage to realize that you are greater than your moods, greater than your thoughts, and that you can control your moods and thoughts.
Stephen CoveyAll things are created twice, but not all first creations are by conscious design. In our personal lives, if we do not develop our own self-awareness and become responsible for first creations, we empower other people and circumstances outside our Circle of Influence to shape much of our lives by default. We reactively live the scripts handed to us by family, associates, other people's agendas, the pressures of circumstance - scripts from our earlier years, from our training, our conditioning.
Stephen Covey