Love is a verb. Love is something you do: the sacrifices you make, the giving of self. If you want to study love, study those who sacrifice for others. Love - the feeling - is a fruit of love the verb.

Efficient management without effective leadership is, as one individual phrased, it, "like straightening deck chairs on the Titanic".

Most of us spend too much time on what is urgent and not enough time on what is important.

Be a light, not a judge. Be a model, not a critic

If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.

'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.

We are free to choose our response in any situation, but in doing so we chose the attendant consequence. If we pick up one end of the stick, we pick up the other.