See every problem as an opportunity to exercise creative energy.

Retire from your job but never from meaningful projects. If you want to live a long life, you need eustress, that is, a deep sense of meaning and of contribution to worthy projects and causes, particularly, your intergenerational family.

When you listen with empathy to another person, you give that person psychological air.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.

All the well-meaning advice in the world won't amount to a hill of beans if we're not even addressing the real problem.

When you study the lives of all great achievers-those who have had the greatest influence on others, those who have made things happen-you will find a pattern. Through their persistent efforts and inner struggle, they have greatly expanded their four native human intelligences or capacities. The highest manifestations of these four intelligences are: for mental, vision; for the physical, discipline; for the emotional, passion; for the spiritual, conscience. These manifestations also represent our highest means of expressing our voice.