We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.

If you carefully consider what you want to be said of you in the funeral experience, you will find your definition of success.

If you can hire people whose passion intersects with the job, they won't require any supervision at all. They will manage themselves better than anyone could ever manage them. Their fire comes from within, not from without. Their motivation is internal, not external.

We are not animals. We are not a product of what has happened to us in our past. We have the power of choice.

Inevitably, anytime we are too vulnerable we feel the need to protect ourselves from further wounds. So we resort to sarcasm, cutting humor, criticism - anything that will keep from exposing the tenderness within. Each partner tends to wait on the initiative of the other for love, only to be disappointed but also confirmed as to the rightness of the accusations made.

Efficient management without effective leadership is, as one individual phrased, it, "like straightening deck chairs on the Titanic".

We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals.