When you make a commitment to yourself, do so with the clear understanding that you're pledging your integrity.
Stephen CoveyMost people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and contribution.
Stephen CoveyEmpathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.
Stephen Covey