Self-awareness is our capacity to stand apart from ourselves and examine our thinking, our motives, our history, our scripts, our actions, and our habits and tendencies.

Consult the wisdom of your heart as well as your mind.

The person who is truly effective has the humility and reverence to recognize his own perceptual limitations and to appreciate the rich resources available through interaction with the hearts and minds of other human beings.

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Effective leadership is the only competitive advantage that will endure. That's because leadership has two sides- what a person is character and what a person does- competence.

Vital to quality of life is the ability to work together, learn from each other, and help each other grow.

Your power to choose your direction of your life allows you to reinvent yourself, to change your future, and to powerfully influence the rest of creation.