Writing distills, crystallizes, and clarifies thought.

If you don't have confidence in the diagnosis, you won't have confidence in the prescription.

Trust is the highest form of human motivation. It brings out the very best in people. But it takes time and patience.

Nevertheless, the only way we can move from where we are now to where we would like to be is to accept where we are now.

I teach people how to treat me by what I will allow.

We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.

When I started teaching I realized that I had never had such a level of satisfaction and such a feeling of fulfillment and sense of contribution. Just like that. But, usually it's more cumulative, slow, evolutionary and less revolutionary.