People are social beings and want interaction and social learning is the primary form of learning, just as word of mouth advertising is the highest form of advertising.

The more deeply you understand other people, the more you will appreciate them, the more reverent you will feel about them. To touch the soul of another human being is to walk on holy ground.

The ability to manage well doesn't make much difference if you're not even in the right jungle.

When air is charged with emotions, an attempt to teach is often perceived as a form of judgment and rejection.

Self-awareness involves deep personal honesty. It comes from asking and answering hard questions.

The most important ingredient we put into any relationship is not what we say or what we do, but what we are. And if our words and our actions come from superficial human relations techniques (the Personality Ethic) rather than from our own inner core (the Character Ethic), others will sense that duplicity. We simply won't be able to create and sustain the foundation necessary for effective interdependence.

Nothing is more exciting and bonding in relationships than creating together.