If my sense of security lies in my reputation or in the things I have, my life will be in a constant state of threat and jeopardy-a fear that these possessions may be lost, stolen, or devalued. If I'm in the presence of someone of greater net worth, fame, or status, I feel inferior. If I'm in the presence of someone of lesser net worth, fame or status, I feel superior. My sense of self-worth constantly fluctu-ates. I don't have any sense of constancy, anchorage, or persistent selfhood. I am constantly trying to protect and insure my assets, properties, securities, position, or reputation.
Stephen Covey'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.
Stephen Covey