True effectiveness is a function of two things: what is produced (the golden eggs) and the producing asset (the goose).

Without exception, empathy is always appropriate.

This is the single most powerful investment we can ever make in life—investment in ourselves, in the only instrument we have with which to deal with life and to contribute.

Brands need to reinvent themselves from time to time to stay relevant.

We must never be too busy to take time to sharpen the saw.

Ineffective people live day after day with unused potential. They experience synergy only in small, peripheral ways in their lives. But creative experiences can be produced regularly, consistently, almost daily in people's lives. It requires enormous personal security and openness and a spirit of adventure.

Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.