We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.
Stephen CoveyPeople behave more on the basis of how they feel than how they think; unless there are good feelings between people, it is almost impossible to reason intelligently.
Stephen CoveyIt is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.
Stephen CoveyWhen it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or ever will compare with, or effectively substitute for, the home's potential for positive influence.
Stephen CoveyMost of us spend too much time on what is urgent and not enough time on what is important.
Stephen CoveyWe must seek to understand the intent of communication without prejudging or rejecting the content... Communication, after all, is not so much a matter of intellect as it is of trust and acceptance of others, of their ideas and feelings, acceptance of the fact that they're different, and that from their point of view, they are right.
Stephen Covey