Visualising something organises one's ability to accomplish it.

Trust is the highest form of human motivation. It brings out the very best in people. But it takes time and patience.

If the big rocks don't go in first, they aren't going to fit in later.

Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

The only person over whom you have direct and immediate control is yourself. The most important assets to develop, preserve and enhance, therefore, are your own capabilities. And no one can do it for you. You must cultivate the habit of leadership effectiveness for yourself - and doing so will be the single best investment you will ever make.

If we overcome the pull and "get up and get at it," we will have won a victory. We have kept our own resolve. We can then move to other things, for by small means great things are accomplished. Thus, even this one small step is also in another sense a giant leap.

I keep my phone number unlisted and rely on my associates to handle all voice mail, e-mail, faxes.