I think PCs are going to continue to shift in form factor. The real question is: What's a PC?

I think PCs are going to continue to shift in form factor. The real question is: What's a PC?

We'll get a chance to go through this [Apple versus Microsoft debate] again in phones and music players. There's no chance that the iPhone is going to get any significant market share. No chance. It's a $500 subsidized item. They may make a lot of money. But if you actually take a look at the 1.3 billion phones that get sold, I'd prefer to have our software in 60% or 70% or 80% of them, than I would to have 2% or 3%, which is what Apple might get.

Our industry is going through quite a wave of innovation and it's being powered by a phenomenon which is referred to as the cloud.

Accessible design is good design.

Analytics only goes so far. Basketball, more than baseball, for example, is really a team sport.

The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential.