The worst thing you can do, despite the innumerable obstacles we confront, is to not try.

My research and practice indicates that people need to be doing work they love and to love the work they do. They need to feel that their efforts matter for the people and causes about which they really care. Further, they need to be doing work with people they respect and enjoy. Finally, they need to feel free to choose where, when and how it all gets done. It's not easy to put these conditions in place, but it is certainly possible to do so, as I have seen and shown in my work in organizations and communities using the Total Leadership approach.

My view is that leadership is not about position - you can lead very well with no one reporting to you in a hierarchy and you can lead quite poorly with many people below you in the traditional chain of command. Leadership is about mobilizing people toward valued goals, and anyone can do this, in any aspect of life.

Technology has changed everything.

The principles that apply to engagement for employees are the same as those that apply to supervisors.

The key to overcoming resistance to change is to frame your actions and continually adjust them as you move forward to so that those who might be affected by any changes see them as useful and beneficial for them. This isn't as hard as it sounds. You just have to be vigilant in paying attention to how you're influencing the lives of people who matter.

Knowing what matters most, what I call "being real," is the alpha and omega for leaders.