If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.

When I got married in my twenties, I had a happy marriage and happy kids but at some point in time I let it go off the rails I let it go off the rails.

There is a responsibility on all companies to look at the quantum of pay and the relationship between the top and the bottom.

Customers want good value, but they care more than ever how food and clothing products are made.

I think fashion is the best value way, the most affordable way in the 21st century, that men and women can express their personality...

We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.

I've been an employee all my life. Would I wish, if I could rewind it, to have gone down a different route? Possibly, but I've had a great time. Anyway I'm not ruling it out; I could still buy a business.