If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.

We believe responsible business can be profitable business

I want to please every woman, every time.

Was I the best husband? No. And I regret it.

Our world is moving at an ever-accelerating pace, and with the advent of social media, what happens in New York now can be reported across the globe 60 seconds later.

I don't believe in retirement.

When my mother died, my father was in a crisis, my sister was in a crisis, everyone was in a crisis. I went round the night my mother was lying in the kitchen, and I organised everything, from the undertaker to the funeral... I looked after everybody, I sorted it all out and Ive done so ever since.