We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.

Most employees want to be involved in a successful business and most employees are happy for people running successful businesses to be paid a reasonable wage and a market rate for it, provided they understand the reason. What they hate most of all is pay for failure.

As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.

I am the largest market shareholder of clothing in the UK and I am not a destination shop for food. If the clothing market is affected - and it has been - and I hold my market share mathematically, then fine, I am doing no worse than the market is doing, which is exactly the case, but I'm losing revenue.

Our world is moving at an ever-accelerating pace, and with the advent of social media, what happens in New York now can be reported across the globe 60 seconds later.

I believe in a uniform for work, but why, because we're men, do we have to be ghettoised into grey suits?