Life is so simple, really. Think through what people want, watch what others fail to give them, and provide it. Then bill'em.
Stuart Wilde...the waiter has to come from a place of concentration, subjugation, and complete, limitless service. Nothing is too much trouble. The customer is always right, even when he is wrong. There is no limit to what you will do to serve while that person is in your bar and in your care.
Stuart Wilde