In our culture, snails are not considered valiant animals - we are constantly exhorting people to "come out of their shells" - but there's a lot to be said for taking your home with you wherever you go.

Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.

In our culture, snails are not considered valiant animals - we are constantly exhorting people to "come out of their shells" - but there's a lot to be said for taking your home with you wherever you go.

The other thing Aron found about sensitive people is that sometimes they're highly empathic. It's as if they have thinner boundaries separating them from other people's emotions and from the tragedies and cruelties of the world. They tend to have unusually strong consciences. ... they're acutely aware of the consequences of a lapse in their own behavior.

There's zero correlation between being the best talker and having the best ideas.

Introverts often work more slowly and deliberately. They like to focus on one task at a time and can have mighty powers of concentration . They're relatively immune to the lures of wealth and fame.

I had always imagined Rosa Parks as a stately woman with a bold temperament, someone who could easily stand up to a busload of glowering passengers. But when she died in 2005 at the age of ninety-two, the flood of obituaries recalled her as soft-spoken, sweet, and small in stature. They said she was "timid and shy" but had "the courage of a lion." They were full of phrases like "radical humility" and "quiet fortitude.