We have to stand up for what we believe in, even when we might not be popular for it. Honesty starts with being ourselves, authentic and true to who we are and what we believe in, and that may not always be popular, but it will always let you follow your dreams and your heart.

Creativity runs across many categories in life, from the arts-and-crafts project a mum or dad does with their kids, to the bestselling author's manuscript, to the designs of the hairdresser, to the creations of the computer programming genius.

Like a therapist hairdressers are in a position of trust. We are transforming not just how a person looks but how they feel.

A lot of people forget how important it is to be creative. We get caught up in getting ahead and in day-to-day minutiae. But creativity is a fundamental mode of expression, as is being tenacious and standing by your own convictions and passions, even if it's not the "popular" choice.

During a color consultation, I like to reference food as a visual. Hot fudge and orange marmalade paint a clearer picture and helps prevent end results that leave you feeling unsatisfied.

Being successful is about professionalism, and chewing gum is unprofessional. Its also a huge pet peeve of mine.

By the way, intelligence to me isn't just being book-smart or having a college degree; it's trusting your gut instincts, being intuitive, thinking outside the box, and sometimes just realizing that things need to change and being smart enough to change it.