A lot of people forget how important it is to be creative. We get caught up in getting ahead and in day-to-day minutiae. But creativity is a fundamental mode of expression, as is being tenacious and standing by your own convictions and passions, even if it's not the "popular" choice.

Be nice to your hairstylist. It's an instant gratification! It doesn't matter how badly their day has gone, in that moment they feel amazing. And the hairdresser has made them feel that way.

Being in the beauty industry has taught me that most of us are never satisfied with how we look. We all wish we had better hair, could lose that last 10 pounds, or look like someone else. I always see the beauty in the clients that have sat in my chair, and I've tried to help them see it, too, and feel good about themselves.

Like a therapist hairdressers are in a position of trust. We are transforming not just how a person looks but how they feel.

Being successful is about professionalism, and chewing gum is unprofessional. Its also a huge pet peeve of mine.

During a color consultation, I like to reference food as a visual. Hot fudge and orange marmalade paint a clearer picture and helps prevent end results that leave you feeling unsatisfied.

Creativity runs across many categories in life, from the arts-and-crafts project a mum or dad does with their kids, to the bestselling author's manuscript, to the designs of the hairdresser, to the creations of the computer programming genius.